Who do you use for delivery?
All Lace & Favour orders are shipped via Royal Mail Tracked & Signed. Customers in the UK can choose from either our Standard Delivery (3-5 working days) or Express Delivery (1-2 working days).
For shipping to Europe, please allow 5-7 working days for delivery. For the rest of the world, we expect delivery times to range between 7-10 working days.
Please be aware that delivery times may vary depending on the items ordered. We do everything we can to ensure your order reaches you quickly, however certain bespoke items can take longer. For up-to-date information on shipping time guidelines by product, please refer to our Delivery & Returns page or take a look at the detailed product descriptions for the item you would like to purchase.
Tracking Your Order
When your order is shipped, you will receive a tracking reference number which can be used to keep track of your order’s progress.
You can do this by entering your tracking reference number on the Royal Mail Track & Trace webpage.
All orders from Lace & Favour are shipped via this method and will require a signature on arrival to ensure the safe delivery of your parcel.
Questions About Your Order
If you have any questions or queries regarding the status of your order, in the first instance we recommend using your reference number to track your order via Royal Mail.
In the unlikely event that your order is lost or damaged, please contact us directly on 01892 667571.