Here is a list of questions we get asked frequently by our brides. If the answer to your question is not below, please email or give us a call and we can answer any questions you may have.

What is AB crystal?

AB crystals are clear crystals that have a special film over them. The special film reflects the lights and shines different colours depending on its surroundings, giving an iridescent sparkle.

How quickly can you get a made to order item to me?

If you are requiring a made to order item with a lead time of e.g. 3 weeks, we are usually able to furbish your order quickly in time for the date of your wedding. Please state this in the 'customer comments' box at checkout when ordering to avoid disappointment!

Do you ship internationally?

Yes we do, we ship world wide! Shipping charges apply.

I've seen an Arianna side tiara on a band but would prefer the design on a comb, is this possible?

Almost always, yes. All Arianna accessories are made to order so if you have any requests, please state when ordering.

There is a shoe style that I love but would like some crystals added to give it a that extra sparkle, is this a service you provide?

Yes! We offer a bespoke shoe embellishment service. Whether it's the heel you want encrusted in sparkling diamantes, or a light scattering of pearls and crystals over the entire shoe, we can do it.

There is a pair of shoes on your website that I'm interested in but would like to try before I buy, is this possible?

Yes, if you aren't too far from our studio in East Sussex, why not come in and try before you buy? We hold stock of over 70 beautiful shoe styles. We would advise to call in advance before coming to see if we have the shoe style, in your size in stock. If for any reason we don't, it's not a problem we can order it in for you.

Do you offer any discount on orders of multiples?

If you are looking to order 3 or more bridesmaid dresses, pairs of shoes etc, yes. We offer a percentage off depending on the value of the order. Please call or email for more information.

Are all your shoes and handbags dyeable?

Not all, but the majority are. It will state in the product description if the style is dyeable or not. Please note that all of the Benjamin Adams shoes in this seasons collection are non dyeable.

Are there only certain colours I can have my shoes dyed to?

No, you can have your shoes dyed to any colour you want. Just provide us with a swatch and your shoes will be dyed to match perfectly!

I have a pair of shoes that I purchased from a different store, can you still dye them for me?

Providing the shoes are a brand we sell and are made in a dyeable fabric, yes!

Are your bridesmaid dresses only available in the colour shown in the pictures?

No, our bridesmaid dresses are available in a wide range of colours! To request a swatch, please drop us an email.

When should I buy my bridesmaid dresses?

Bridesmaid dresses should be ordered at least 5 months before your wedding day. The lead time on our dresses is anywhere between 8-12 weeks. This allows plenty of time for any alterations that may be needed.

It's only 3 months before my wedding and I haven't yet got my bridesmaid dresses, can they still be ordered in time?

Possibly! It depends on the designer of the bridesmaid dresses and rush charges apply.

When should I buy my wedding shoes?

Make sure you have your wedding shoes in time for your first dress fitting as this will determine the length your dress should be altered to. It's also the perfect opportunity to see your complete ensemble!

When should I buy my bridal hair piece?

If you've decided to wear a hair piece on your wedding, make sure you have it to bring to your hair trial. It is important that your hairdresser knows exactly what their doing on the actual day!


When should I buy my wedding veil?

The veil should be purchased after you've chosen your dress. This way you'll know what style, length and colour will best complement your gown.

How should I store my veil before the wedding day?

Make sure it's kept wrapped in its tissue paper and stored in its box in an area free of moisture. Veils are very delicate and should be handled very gently to avoid snagging or tearing of the tulle. Prior to your wedding, it is advised to allow the veil the be hung in a warm room for a couple of days to allow any creases to drop out - letting it fall as it is designed.

Do your veils come with combs attached?

Yes, all our veils come with a comb attached to secure the veil into your hair. The only designs that may not have a comb are our cap veils.

I've seen a bridal veil that I love, but would like it made as a two tier, is this possible?

The majority of the time, yes! Most of our wedding veils are made to order, meaning you can customise the veil to your specific requirements. Our two tier veils can also be made as a single tier if preferred.

What is the difference between classic and Italian tulle?

Classic tulle is a slightly stiffer tulle and gives the veil more volume and shape, making the veil look more structured. The classic tulle works well with two tier veils and shorter, bouffant styles.The Italian tulle is very soft and floaty and is a more popular choice for the modern day bride. The Italian tulle works especially well with longer styles and single tier veils. If you want the veil to sit neatly down your back, the Italian tulle is a better option.

Do you have to wear a veil at your wedding?

Whilst wearing a veil on your wedding day is traditional for many, the classic lace veil isn’t for every bride. So, if you’re not a veil kind of girl, don’t fret! At Lace & Favour we have a gorgeous collection of bridal veil alternatives; from beautifully delicate hair vines, to vintage-inspired hair pins and headpieces, and not to mention tiaras, fit for a princess! Whatever your personality, we have wedding hair accessories that will fit your style perfectly!

How to wear a wedding veil with hair up.

There are a huge variety of ways to wear your wedding veil with your hair up, but placement is key to achieving the look you want, whether it’s a contemporary style or a romantic one. At Lace & Favour, we love a classic high bun with a stunning chapel-length veil placed in front for a truly traditional look – but there are many different options, whatever style of veil you choose. For more information about any of our veils, call today on 0844 381 4481.

How to wear wedding veil and tiara together.

Ever since the beautiful Kate Middleton married in a stunning Cartier design, wedding tiaras have been climbing in the popularity stakes. The key to wearing this traditional accessory, that is often associated with royalty, is placing it in the correct position. The tiara should sit on the crown of your head rather than your forehead, which often seems a little further back than many brides-to-be expect. If you’re having your hair up, ensure that the tiara is placed flat against the hair, so there is no gap between your headpiece and your up-do. For more inspiration, browse our range of stunning bridal tiaras.

How much do wedding veils cost?

Wedding veils come in a variety of materials, styles and lengths – and if you’re not a veil kind of woman, there are also a range of alternative bridal hairpieces to choose from. Because there is such a huge amount of choice, the average cost of a wedding veil is difficult to pinpoint. Our collection of bridal veils, from delicate fingertip styles to traditional full-length ones, start from just £65.

How to wear a wedding veil with your hair down.

Whether you’re wearing birdcage veil or a cathedral length one, there are so many styles to choose from that there are no hard and fast rules on how to wear your veil. That said, at Lace & Favour we think long 'dos, or half up styles, look great with a longer veil. If you are wearing your hair all down, place your veil on the upper back of your head to look more modern. For more information about any of our veils, call today on 0844 381 4481.

Should I wear a veil for my wedding?

Though the idea of wearing a veil for your wedding is one that is steeped in tradition, etiquette-wise, wearing a veil is not a prerequisite. ‘To veil or not to veil’ is a deeply personal choice, and if you decide that a veil isn’t for you, there are plenty of alternative options available. Tiaras fit for a princess, fresh flowers, hairpins and bohemian-inspired hair vines are just a few of today's more modern wedding hair accessories available from Lace & Favour.

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