I was very pleased with the experience and with the quality of the items

Manuela - 23rd August 2021

Booked a visit via the “Get in touch” option available on their website and Amy replied and confirmed the visit within 24hrs. I was very pleased with the experience and with the quality of the items; I have purchased a pair of shoes and a matching bag for my wedding. The Shop is lovely with plenty of choice for brides and bridesmaids. I would definitely recommend Lace & Favour to a friend!

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Stunning is an understatement!!!

Oxana - 17th August 2021

The only let down is that I can't physically visit this place. I bought my wedding shoes online from Ireland. They have just arrived and to say they are just stunning is understatement!!!!!! I can't stop looking at them. Packaging is beautiful and clearly a lot of care was put into the care of making sure they didn't get damaged. The shoes are even more lovely than what is on the photo on the website. They also arrived pretty quickly which is nice.

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I loved my accessories, they were truly beautiful.

Naomi - 3rd August 2021

As a pandemic bride in an overwhelming online world (with so many options), I was so thrilled to come across Lace & Favour. I bought all my wedding jewellery, tiara and shoes online from your store. My bridemaids also wore bracelets from L&F. I loved my accessories, they were truly beautiful. I wouldn't change a thing. Thank you for being part of our special day!

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My veil was amazing!

Sandra - 3rd August 2021

It was an amazing veil! So stylish and simple for the registry. No damage whatsoever after an entire day. Thank you!

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Item reviewed: Bianco Ivory Single Tier Satin Edge Fingertip Veil S196

Would definitely recommend! :)

Remofilwe - 2nd August 2021

Received my shoes and other accessories much faster than I expected. I have to say they looked way better than in the pictures and the quality is amazing! Would definitely recommend! :) and cute packaging too!

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Great service, great shoes!

Charlotte - 27th July 2021

Cannot recommend highly enough. have been struggling finding my wedding shoes and didnt want to order a gazillion online and then return. This is the only place I've found where you can try them all on at their unit in crowborough. Amy in the shop was so helpful and so patient and just kept on bringing more for me to try on until we found the perfect pair! Great service, great shoes! A family business too. 5*s from me!

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I finally found my perfect shoes - literally!...

Sara-Jane H - 27th July 2021

I finally found my perfect shoes - literally! They were so comfortable and I had loads of compliments including from the Grooms party! Can't wait to wear them again and genuinely so happy to find something a bit different at an excellent price which I will definitely wear again. If you aren't looking for 'typical' bridal shoes I would recommend 100%. I tried shoes from so many other places and delighted with this purchase!

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Hi Sara-Jane,

Thank you so much for your review! We're delighted to hear you love your wedding shoes. :)

All the best on the big day, and we'd love to see some photos of you in your gorgeous shoes!

Best wishes,

Amy x

Reply from Lace and Favour

I went to Lace and Favour today...

Sharon Gysin - 26th July 2021

I went to Lace and Favour today and Amy was so helpful. She had all the shoes I was interested in then suggested a matching bag. Would highly recommend the personal service. All the shoes, bags and accessories were so beautiful.

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Item reviewed: Perfect Bridal Esme Pearl Grey Suede and Gold Shimmer T-Bar Shoes

I finally found my perfect wedding shoes

Miranda - 26th July 2021

After a lot of searching I finally found my perfect wedding shoes from Lace & Favour. The girls were great to deal with. I am in between sizes so I had to order 2 different sizes and when I rang they sourced them for me. I was so impressed with their customer service that I then ordered for my mum as well. We cannot wait to wear them in 4 weeks. Thank you to you all!

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Such a great variety of products

Leanne - 23rd July 2021

Such a great variety of products on the website. Excellent customer service from the girls via email as I needed my products by a certain date. I got such quick responses. Very happy customer and will definitely use again x

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Excellent customer service, quick and efficient!

Zaynab - 15th July 2021

Excellent customer service, quick and efficient! I ordered these beautiful heels for my wedding, I am In love! Honestly worth every penny! Thank you Lace & Favour for making me a very happy bride!!! ❤️

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The most beautiful hair comb

Maria - 14th July 2021

After endless hours searching the internet for a hair comb for my wedding I stumbled upon Lace and Favour , I found the most beautiful crystal flowers hair comb , when it arrived it couldn’t be more perfect than what I had imagined ,the quality is outstanding! I can’t wait to have my hair done for the wedding and showcase this amazing piece of hair jewellery, Thank you for your fabulous customer service with all my enquiries!

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Outstanding customer service

Tracey Teesdale - 12th July 2021

After searching high and low for the perfect prom dress, we found 'Lace and Favour'. The website is easy to navigate, photos and product descriptions are spot on and ordering was easy. We ordered 2 gorgeous dresses which arrived well packaged and in pristine condition. After my daughter chose her favourite dress we arranged to return the other. The online returns process was quick and simple. Sadly, Covid meant Prom was cancelled and the gorgeous dress wasn't really suitable for any other event. The boutique very kindly agreed to take the dress back even though they weren't obliged to. A lot of friends were refused refunds for prom outfits they had bought elsewhere so I can't thank 'Lace and Favour' enough for taking it back with no fuss whatsoever. Communication was always prompt and polite and I definitely wouldnt hesitate to shop with them again. At a time when businesses such as this were hit hard by Covid restrictions and some cheeky organisations seemed to use 'Covid' as an excuse for continued poor customer service, this company offered outstanding customer service at what must be a tough time. Thankyou so much.

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Amazing customer service and product

Stephanie - 2nd July 2021

Great customer service from Annie. She was amazing from the beginning to the end - from getting the shoes and her advising on the correct size, she was so helpful. My shoes arrived in time for my dress fitting and great quality.

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Item reviewed: Perfect Bridal Esme Dyeable Ivory Satin and Gold Shimmer T-Bar Shoes

Excellent service and shoes

Kirsty - 30th June 2021

Ordered some wedding shoes for a fitting I had at short notice. There was a slight delay in the shoes delivered to the company and when I rang to explain the urgency, the staff were extremely helpful and shipped next day delivery so that I would receive in time. They kept me updated and called me to let me know expected delivery dates. When the shoes arrived they were beautiful and so comfortable. I would definitely recommend.

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Item reviewed: Perfect Bridal Kiera Dyeable Ivory Satin Cross Strap Block Heel Courts

Thank you!

Latoya - 6th June 2021

Thank you! Your heels were incredible, gorgeous and comfortable!! They were so unique and the perfect accessory to my wedding dress. ❤️

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Item reviewed: Perfect Bridal Katelyn Dyeable Ivory Satin Crystal Wedding Sandals

The most amazing experience!!

Jordan - 14th May 2021

The most amazing experience!! I have been looking at a pair of shoes the last two years and couldn’t find them anywhere but brands actual site, I came across Lace&Favour and they had the shoes AND in my size, ordered them straight away. After a week I hadn’t heard anything so enquired and they rang me the same day to explain the size I ordered sold out but they had a half size for me to try. I agreed and I’m so glad, they arrived within 3 days of that call and they fit me perfectly, was like fate!! Couldn’t recommend enough- making me that bit more excited about my wedding now!

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Fantastic service - Brides look nowhere else!

Kate - 6th May 2021

FANTASTIC service - especially from Amy. I love the shoes I ordered and needed to follow up with a few questions, and Amy was simply delightful and so so helpful. She made the whole process effortless. The selection of products is great and suitable for all price ranges. The quality is so so good as well. I ordered 3 pairs of shoes and I honestly wish I had more feet to wear them all! Thank you Lace & Favour for helping me find my perfect shoes. I just wish I found you sooner!

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Item reviewed: Avalia Cindy Ivory Satin Cross Strap Block Heel Platform Sandals

Great in every way!

Ruth - 3rd May 2021

Great service, great store, had a lovely time and will be buying my bridesmaid jewellery from them too. Thank you so much for a lovely experience.

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Item reviewed: Rainbow Club Avalanche Ivory Scattered Pearl Long Veil

Amazing

Alison - 29th April 2021

I just love my new wedding shoes, I could not find these anywhere as they where sold out on every other site but thankfully Lace and Favour had them and they look and fit beautifully and I can’t wait to walk down the isle feeling like a princess, 5 stars

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