Fantastic customer service

Alex - 23rd March 2020

They have a brilliant selection of bridal accessories and shoes. The customer service is fantastic, they couldn’t do enough for us and really knew their stuff! Really grateful for all your help.

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Brilliant service!

Steph - 2nd March 2020

I ordered some earrings from the website. Came super quick and are absolutely stunning! Thank you so much for the brilliant service, and some beautiful earrings!

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Would definitely recommend

Ann-Marie - 6th January 2020

Ordered my wedding shoes and tiara from here and the quality is amazing. Would definitely recommend or come back again.

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Item reviewed: Ivory and Co Sophie Floral Pearl and Crystal Wedding Tiara

Beautiful shoes

Ameena - 5th December 2019

I ordered my wedding shoes for my wedding on 10/03/2020, from Lace and Favor on 11/20/2019, and received them in two weeks. My shoes are absolutely beautiful. I will be ordering my bridesmaid dress and shoes from Lace and Favour as well!

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Would highly recommend :)

Nicole - 23rd November 2019

Ordered my wedding shoes from lace and favour. Such good quality of product and service. Very, very helpful in any queries. Would highly recommend 😊

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Item reviewed: Rainbow Club Georgia Dyeable Ivory Satin and Silver Glitter Court Shoes

All round GREAT!

Leta - 10th November 2019

Great service, beautiful jewellery set for daughters wedding, very fast delivery. All round GREAT!

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Just perfect

Sandra - 18th October 2019

I found Lace and Favour on my many researches on Google. I was looking for a hair vine different from everything normally used and had to have white roses on it (my wedding theme). As I'm from Portugal I confess that I was a little bit scared to make the order. I place the order and started making some chat with th store. They said that it had to be made, as I wanted in a different color and it would take a little bit longer. So, my experience with the store was plenty good, they had a nice customer support. I ordered the piece with time enough to get it. I definitely recommend it. I'm so in love with my hair vine, just perfect, beautiful and unique.

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Amazing service!

Lucy - 19th July 2019

I would just like to say a massive thank you to Amy for the incredibly amazing service I received. With such a short deadline Amy made sure that my veil arrived in time for my trial (within two weeks) and the veil itself is stunning! I will post pictures after my wedding! Thank you so much for the professional, speedy and wonderful service. x

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My bridal stole is absolutely perfect!

Charlotte - 5th September 2018

My bridal stole is absolutely perfect! The colour is just beautiful and the quality is fantastic, worth every penny! Thank you for all your help.

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Extremely happy!

Kasia - 12th August 2018

What a wonderful service and a great value for money! The staff are very helpful and advise throughout the whole shopping experience on the best style, material, colour etc. As a result my veil and tiara I bought from L&F look as if they came my wedding dress! Extremely happy!

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Absolutely wonderful service from Lace & Favour

Lorna - 24th May 2018

Absolutely wonderful service from Lace & Favour. I ordered an item last minute and received it in perfect time for my wedding and it was beautiful. Thank you Amy, you are a star! :)

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Awesome customer service :)

Charlie - 10th November 2017

I've been and collected the parcel this morning and the stole is beautiful! Thank you for the shopping experience with you guys and many thanks for your assistance on the order - awesome customer service :) I will pop and leave a facebook review now.

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My veil arrived today and I absolutely love it

Melanie - 2nd June 2017

My veil arrived today and I absolutely love it, it looks fab! Thanks for all your help.

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Beautiful product and excellent customer service!

Leanne - 18th May 2016

I can't praise you enough, beautiful product and excellent customer service! I received so many compliments on my wedding hair piece that you kindly altered as I requested. Thank you again xxx

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Great website

Karen - 1st January 1970

Great website, amazing ideas for any wedding! Ordered shoes absolutely delighted with them and prompt service! Would highly recommend Lace and favour!

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Customer service team are excellent

Rebecca - 8th September 2025

Customer service team are excellent. No issue is exchanging for a small size. Having bad ankles I spent a lot of time looking into the right shoe for myself as I'd be wearing them for over 12 hours. They fitted perfectly, great support, felt safe in the that I wasn't going to fall. The hidden platform in the COCO shoe gave me the height without the pain. Brilliant quality of shoe and look even more clean and excellent in person.

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Item reviewed: Avalia Coco Ivory Satin High Block Heel T-Bar Shoes

The most beautiful shoes!

Rachel - 8th September 2025

I had Ella Mid for my wedding. Literally the most beautiful shoes and perfect with my dress xx

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Item reviewed: Perfect Bridal Ella Mid Dyeable Ivory Satin Keshi Pearl Ankle Strap Court Shoes